Risk assessment platform
End-to-end ownership of the company's first product of its kind, reworking how risk experts handle cases.
The product gives risk experts one place to assess a case. What they need in order to say yes or no sits across documents, systems and colleagues and arrives in no fixed order, so the flow tolerates an incomplete case instead of demanding a fixed sequence.
I owned it end to end: interviews with risk experts, domain specialists and engineers across six clients and several markets, sketches tested with stakeholders, then annotated prototypes with the rules written down and the open questions listed for engineering and QA.